dg777 Privacy Policy — Your Data, Our Responsibility
This Privacy Policy explains what personal data dg777 collects, why we collect it, how we use it, and the rights you hold over your information as a player on our platform.
Overview
dg777 is committed to protecting the privacy of every player who uses our platform. We recognise that when you share your personal information with us — whether at the point of registration, during payment processing, or in the course of using our games and services — you are placing a degree of trust in us. We take that trust seriously. This Privacy Policy sets out a complete and transparent account of how dg777 handles your personal data throughout the lifecycle of your account.
This policy applies to all personal data collected through the dg777 website, mobile platform, customer support channels, and any associated services. By registering an account or continuing to use dg777, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please discontinue use of the Platform and contact support to request account closure.
Personal Data We Collect
dg777 collects personal data through multiple touchpoints across the platform. The categories of data we collect and the contexts in which they arise are as follows:
Identity Data
Full name, date of birth, nationality, and government-issued ID details provided during KYC verification.
Contact Data
Mobile number, email address, and communication preferences used for account verification and support.
Financial Data
Payment method identifiers (bKash/Nagad wallet numbers, last four digits of cards), transaction history, and deposit/withdrawal records.
Gaming Activity
Game sessions, bet history, win/loss records, bonus usage, and responsible gaming tool settings within your account.
Technical Data
IP address, device type and OS version, browser type, session timestamps, and platform navigation logs collected automatically.
Communications Data
Records of support chat conversations, email correspondence, and any feedback or complaints submitted through the Platform.
How We Use Your Personal Data
dg777 processes personal data only for defined, legitimate purposes. We do not use your data in any manner that goes beyond what is set out in this policy. The specific purposes for which we process your data are:
- Account creation and management: to register your account, verify your identity and age, and maintain the accuracy of your account profile throughout your time on the Platform.
- Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to maintain accurate financial records associated with your account.
- Platform delivery and improvement: to provide access to our games, betting markets, and casino services; to monitor platform performance; and to develop and test improvements to the user experience.
- Fraud prevention and security: to monitor accounts and transactions for signs of fraudulent, suspicious, or prohibited activity; to enforce our Terms and Conditions; and to protect both the Platform and our players from harm.
- Responsible gaming compliance: to support and enforce deposit limits, self-exclusion periods, and session reminders; to identify players who may be experiencing gambling-related harm; and to comply with responsible gaming obligations.
- Customer support: to respond to your queries, complaints, and support requests; to maintain records of communications for quality assurance and dispute resolution purposes.
dg777 does not sell your personal data to third parties for marketing purposes. We do not engage in profiling for the purpose of delivering targeted advertisements to our players outside the Platform. Where we communicate promotional information to you (for example, about a new bonus offer), this is done in the context of your existing account relationship with us and only where you have not opted out of such communications.
Legal Basis for Processing
dg777 processes personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity:
- Contractual necessity: processing that is required to fulfil the agreement between you and dg777, including account registration, payment processing, and the delivery of gaming services.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and record-keeping duties.
- Legitimate interests: processing carried out in the pursuit of dg777's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving platform functionality, provided such interests are not overridden by your fundamental rights and freedoms.
- Consent: where dg777 relies on your consent as the legal basis for a specific processing activity (for example, optional marketing communications), you have the right to withdraw that consent at any time by contacting support or adjusting your account preferences.
Data Sharing and Disclosure
dg777 does not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. We may share your personal data only in the following limited circumstances, and only to the extent necessary for the stated purpose:
- Payment processors: we share transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Visa, and Mastercard for the sole purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and are contractually bound to protect your data.
- Game content providers: game providers such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming receive technical session data necessary to deliver their game content within the Platform. No financial or identity data beyond what is technically required is shared with game studios.
- Legal and regulatory authorities: where required by applicable law, court order, or regulatory demand, dg777 may disclose personal data to law enforcement, government bodies, or financial intelligence units. dg777 will notify you of such disclosures where legally permitted to do so.
- Security and fraud partners: where necessary to investigate suspected fraud or abuse, dg777 may share relevant data with specialist fraud-prevention services or industry-wide fraud-sharing schemes, subject to appropriate data protection safeguards.
dg777 requires all third parties to whom personal data is disclosed to maintain appropriate technical and organisational security measures and to use the data solely for the purpose for which it was shared. We do not authorise third parties to further disclose or sell data shared with them by dg777.
Cookies and Tracking Technologies
dg777 uses cookies and similar tracking technologies to operate the Platform correctly and to understand how players interact with it. Cookies are small data files placed on your device when you access the Platform. The types of cookies we use are:
- Strictly necessary cookies: required for core Platform functionality such as maintaining your login session, remembering your language preference, and ensuring that security features operate correctly. These cookies cannot be disabled without breaking Platform functionality.
- Analytics cookies: used to collect aggregated, anonymised data about how players navigate the Platform, which pages are visited most frequently, and where technical errors occur. This data is used to improve Platform performance and the overall player experience.
- Functional cookies: used to remember your personal settings and preferences on the Platform, such as your preferred game categories, deposit method defaults, and notification settings, so that you do not have to reconfigure them on each visit.
Most mobile browsers allow you to control cookies through your browser or device settings. Disabling strictly necessary cookies may prevent certain parts of the Platform from functioning correctly. Disabling analytics or functional cookies will not affect your ability to use the core Platform services. dg777 does not use cookies to deliver third-party advertising to players.
Data Retention
dg777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable law or regulatory obligation. In practice, this means that account data — including your registration details, transaction history, and gaming activity records — is retained for the duration of your active account and for a defined period thereafter to comply with financial record-keeping and anti-money laundering requirements.
When an account is closed, d g777 will retain account data for the period required by applicable legal and regulatory obligations before securely deleting or anonymising it. Data that is no longer required for any legal or operational purpose is disposed of securely using industry-standard data destruction methods.
Your Data Rights
As a player on the dg777 platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the dg777 support team at [email protected]. We will respond to all verified requests within a reasonable timeframe.
Right of Access
You have the right to request a copy of the personal data dg777 holds about you, along with information about how it is being processed.
Right to Rectification
You have the right to request that inaccurate or incomplete personal data held about you be corrected or completed without undue delay.
Right to Erasure
In certain circumstances, you have the right to request that dg777 delete your personal data. This right is subject to legal retention obligations — data that must be retained to comply with financial regulations cannot be erased early.
Right to Object
You have the right to object to dg777 processing your personal data where that processing is based on legitimate interests. Where you object, dg777 will cease processing unless there are compelling legitimate grounds that override your interests.
Right to Data Portability
Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive a copy of your personal data in a structured, commonly used, machine-readable format.
Data Security
dg777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security infrastructure includes industry-standard SSL encryption for all data in transit, secure server environments with access controls, regular security audits, and staff training on data protection obligations.
While dg777 takes all reasonable precautions to secure your personal data, no internet-based platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, dg777 will notify affected players in accordance with applicable legal requirements and take immediate steps to mitigate the impact of the breach.
Protection of Minors
dg777 is strictly an adult platform. Players must be 21 years of age or older to register and use our services. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will immediately suspend the associated account, delete the personal data in question, and take appropriate follow-up action. If you believe that a person under 21 has registered on the Platform, please notify us immediately at [email protected].
Third-Party Services and Links
The dg777 platform integrates third-party game content from providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, and Microgaming. When you play games powered by these providers, certain technical session data is shared with them as described in Section 4 of this policy. Each game provider operates under its own privacy policy and data processing agreements with dg777. dg777 is not responsible for the privacy practices of third-party game studios beyond the contractual data protection obligations imposed on them by dg777.
Changes to This Privacy Policy
dg777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made to this policy, the "Last updated" date at the top of the document will be revised accordingly, and where practicable, active players will be notified through their registered contact details.
Your continued use of the dg777 platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal data. If you do not accept the revised policy, you must discontinue use of the Platform and may request account closure through the support team.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way dg777 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week to assist you.
Email: [email protected]
Ready to Play Responsibly?
Your privacy is protected at dg777. Explore our games and services knowing your data is handled with care and transparency.